One event it had improve my english language Essay

One event it had improve my english language - Essay Example We were a bit relieved to realize that the agents in the airline were from Bahrain and they told me to leave my luggage as I was taking my board to Minneapolis via Chicago which connected to London from Bahrain. This was quite a harrowing experience for a person like my Shalan and I who had limited knowledge of English language and we had great challenge when it came to understanding announcements on shifting from one gate to another as we exchanged flights across the different cities. A few hours after arrival in the airport I heard the departure announcement for my flight in Arabic and hurried to the checkpoint for security check procedure. It here that I realized very few passengers about three or two were speaking Arabic language as the majority was internationals. My worry increased especially when I reached London and realized that only one person with a dark hair, little dark skin in his late of twenties I overheard speaking on the phone was Arabic speaker. I planned to speak to him and seek his help in getting my way out of the Heathrow Airport as we were going to connect to the next stopover. This was after I realized that the person seated next to me was an American after I saw him reading some book written in English. I had earlier in Manama tried to put everything in order and ensure all my documents were intact but I realized that one of my travel documents from London to Chicago was missing. I felt worried and could not settle but didn’t have a way of expressing myself to the English speaking American and so I simply stood and begun to behave in a manner suggesting I had a problem. Even the flight attendant did not understand me until some old man entered the plane with a son and helped in translating my problem from Arabica to the attendant and the American. It is after this that I got a surprising tap on my

Apple and samsung Essay Example | Topics and Well Written Essays - 1000 words

Apple and samsung - Essay Example Apple and Samsung companies are doing very well and they have several things in common. The objective of this writing is to compare and evaluate the two major competitor corporations, Apple and Samsung. According to Wagstaff & Kim (2012), it is undeniable that both companies are similar in terms of size though were founded in different periods. Steve Jobs and Steve Wozniak founded Apple in 1976 while Samsung was founded in 1938 by a Korean businessperson, Byung-Chull Lee. Even though Samsung started as a vegetable and fruit company, it later started back in 1969 as an electronic company. Apple’s personal computers were amongst the best but later experienced a decrease in sales after the high competition in electronics began. The company then started to produce new product iPod that largely enhanced her revenues. On the other hand, Samsung was developing slowly through introduction of various products in the market prompting it to change her mission statement to keep pace with its growing global operations, changes in the world economy as well as escalation from well-established companies. Moreover, Apple prides herself on innovation and is known for taking 8 years to develop a single product before releasing it to market. Worstall (2013) explains that Apple’s culture is to release products that are not perfect and once released, they make major updates hardly, confident that their original work is the best. This technique ensures a fascinated tech press and awed public, which compels a certain level of security as well as secrecy that segregates the company from attaining valuable market feedback prior to launch. This further raise the stakes of every product launch to the market changing and checking on any of their recent launches such as iPhone 5 and iOS7, it is nearly impossible for Apple live up to the demand for their products. Samsung however, releases a less than perfect product and iterate their way to success, which conforms, to their hi story of releasing new products that are far from perfect. The company does not make massive splash, instead the first generation product is meant to gauge interest and test capabilities since they are content to iterate their way to successful products. It is worth noting that Samsung uses less resources in product launch compared Apple although they are both at the top of the global smartphone market (Worstall, 2013). Although Samsung is a vast industrial conglomerate that manufacturers several things such as refrigerators and semiconductors, most people identifies it with smartphones, which is actually powering her growth. The company’s stunning fourth quarter results saw her profits rising to 87%. It is apparent that the phone division contributed to half of the profit and it does not break out smartphone revenues (Gupta, Kim and Levine, 2013). In 2011, Samsung sold almost 63.5 million in the quarter of which 40 million came from Samsung Galaxy S3 although the market seem to reach saturation in developed countries and the competition is high in developing countries. In the last quarter of 2011, Apple saw a remarkable profit of $13bn, which included 48 million of iPhones outpacing the Samsung Galaxy S3. Apple is even more dependent for profits for profits on smartphones compared to Samsung and Apple still takes a vast share of the mobile phone

Globalization in the middle east Essay Example | Topics and Well Written Essays - 2250 words

Globalization in the middle east - Essay Example In recent times, participation in globalization has been a great contributing factor in obtaining stable economic growth in the Middle East. Globalization and its importance in economic development have had a great effect both on the stability of the region and the global financial system. The Middle East region should find a way to use globalization to their benefit. In order for the region to gain integration into the global economy, it is imperative to understand globalization and its impact on Middle East (Schaeffer 67). Thus, it is important to determine the impact of globalization and the perception from the Middle East region. Globalization refers to the spread of customs, attitudes, ideas that started off in a definite part of the world. The issue of globalization is seen to have originated from the Western countries. The Middle East has sound reasons as to why they did not embrace globalization. It is easy to equate globalization with westernization. Regions such as Africa, Europe and South America were to a lesser extent more open to westernization and globalization. They had the notion that they were already western components. The Middle East countries did not want any association to the West so this led to a delay in them embracing globalization. Globalization was related to what was previously termed as modernization. This was a set of beliefs that challenged the traditional norms. Therefore, globalization was perceived as a major threat to tradition and this was valued most by the Middle East region. Globalization is regarded as an inevitable force that changes the face of the world. The world is seen to be a small village where everybody learns to live and interact with each other. Since the conception of globalization, distance and time concepts have changed. Globalization is a trend; this can be perceived as an opportunity and also a threat. Most regimes in Middle East region did not welcome globalization very well. A major contributor was the lack of fundamental change and stability in the region (Schaeffer 109). There has been a long list of problems that been encountered by the Middle East religion, they face political, economical, social and military problems. Almost all the states in the Middle East started to rebuild in the last century. The region has been faced with years of disputes as nobody seems to accept their boundaries. There is a low intensity conflict that seems to be constant in this region. The state system in the Middle East region was based on the ground of the low intensity conflict so they had no hegemonic power. This led to an intervention of outside powers to come and resolve this conflict In order to safeguard the region’s stability. With reference to globalization, the United States in the leading in globalization whereas the Middle East is regarded one of the least globalized regions. The challenge to facilitate globalization is evident at the state level in the Middle East. This seems to be a critical issue with regard to the rest of the world. Probably there is no area in the world that has embraced globalization less than the Middle East. This is due to the fact that the opposition movements, majority of regimes and the intellectuals in the region have all been anti –globalization. It is a well known fact that the Middle East have always resorted to violence in their anti–globalization struggle. Most countries in this region have readily accepted the principle of

Sap America Case Study Essay Example for Free

Sap America Case Study Essay The case is about a company named SAP America, which is the abbreviation for Systems, Applications and Programs in Data Processing, which in three short years had gone from a smaller company to the heavy hitter within the corporate computing world. Within this case there were many details brought to light on the ambition of the founding members, and the eventual additions to the SAP team. The case details how this firm took their R/3 product, which was a real-time, integrated applications software, and changed the game of product market infiltration. In 1972 SAP was founded by four young software engineers who had come up with a concept for an integrated software package, and their current employer turned it down. This initial idea sparked their first major enterprise information systems product. This took their company public, and after five years SAP’s market capitalization was $15 billion. The expansion that occurred began in Walldorf, Germany where SAP was founding and spread to the America Group. This began in the late 1980’s and was crucial to the SAP’s growth. Once their overseas group took off, there were many elements of their business that needed to be altered and improved to account for their growth. Although they began as a product based company it was very clear to everyone involved that taking care of the client, through implementation and support was crucial to differentiating themselves from competitors within the market, and a key to their survival. The development of an industry strategy wa s another crucial action that paralleled the growth and support of SAP. This vertical industry strategy was to be delivered through industry centers of expertise (ICOEs), which to serve as a bridge between R/3 customers and the product development organization. This partnering was the key to SAP’s consistent growth, by using the manpower of outside and inside consultants. At the beginning of its cross seas venture, there was infrastructure and administrative problems. To solve these, more planning, budgeting, and Human resource involvement would be implemented. The organization of infrastructure was a crucial step taken by SAP, providing its salesman, consultants, and support with more clear guidelines on how to better operate and fulfill customer expectations. The new and improved structure that emerged from the alterations and evolutions of the processes began in a meeting in 1996. The two objectives were for SAP America to act more as one company, and to better leverage its size and skills. At that point in the market, SAP was the breadwinner, they had the product, knowledge, and fulfillment that trumped its competition. SAP was out performing its competition by 300%-800%, with results like that, they only had one piece of the puzzle remaining, granted it was a pretty large piece, but working as a single entity was the issue being dealt with. The new organization of lines of business became the big three; sales, consulting, and training. This was put in place to ensure the quality of its vertical organizational roles. Sales was subdivided by size of account, and by emerging markets. Changes with the ICOEs were a little more complicated, and were altered by bringing consistency and standardization to ICOE practices, and developing an integrated approach to marketing within the company by the distribution of knowledge. With the move to America SAP faced many challenges, they stepped back, looked at what needed to be changed, and took s teps to correct them. SAP AG was founded in 1972 by four software engineers. The key points within the case are, In just three years, SAP America went from a small firm to being the phenomenon of the corporate computing world. SAP AG, which is the parent company of SAP America, was the world’s fifth largest software firm and the leading producer of real-time, integrated applications software for client-server computing. SAP’s pinnacle product R/3 helped them dominate the enterprise information systems segment of the client-server market. All of this was under the Company and Industry background section. The case then shifted to Strategic Focus, and discussed SAP’s move to their America Group. Which also contained Canada, Mexico, Latin America, and Australia. Once the focus was set they needed to chart a course of action involving commissioning a sales force to sell their product, and target customers. The key point of regional organization discussed these challe nges. The next key point discussed was Resourcing Explosive growth. Once the product hit the market, it was a wild fire. With such high quality of implementation, fulfillment and results, companies were chomping at the bit to integrate the software. A vertical industry strategy was devised to penetrate markets and build the installed base, rethink and vastly expand their partnership strategy, and dramatically ramp up their service and support capabilities. Managing relationships and gaining cooperation was a crucial element within this point. Professional Services was the next key point in this case study. These were those activities provided to customers for a fee; support activities on the other hand had no fee. Consultation was the core of professional services, along with training. Within consulting SAP worked to provide its customers with the best service as possible when utilizing their product. Training was absolutely essential for all consultants or professional partners of SAP. The next key point within the case study was Support and Infrastructure. During this time of growth there was very little attention given to the licensing and contracts. Through administrative and human resource initiatives both elements were given their proper attention and improved. Also during this time the issues of organizational, systems, and infrastructure were addressed, and through several initiatives were corrected. The next key point within the case study was the Sales and Implementation Process. This point involved the discussion of Presales and Sales, and how in the beginning there was little cohesiveness throughout the company, yet that changed through time. This point also discussed implementation, in which mostly outside partners like Andersen and Price Waterhouse usually took the lead role in R/3 project management and implementation. The next key point was organizational challenges in a shifting market. This point showed challenges with internal and strategic shifts and opportunities. And the final key point was Reorganization, which involved the new structure. This also discussed the key point of challenges in professional services, both within professionalism, and with customer alternatives and involvement. Through this report on SAP America, I was able to learn more in depth about topics we have discussed in class. One thing we have talked about in Chapter 7 is the Benefits of Standards, which weren’t difficult to understand, but the report on SAP helped put it into perspective by applying it to a real life situation. Reducing consumer confusion is considered one of the benefits of Standards. SAP relates to these because part of their strategy to sell and build relationships was to offer demonstrations, test, and help out with setting up after selling to help the customer understand the product better. We’ve talked about making strategic alliances work during class, and SAP definitely puts in a lot of effort to make their partner relationships work. Through the report on SAP America, I definitely learned the importance of strong alliances and making it a goal to keep a good structure and relationship with any partner. I learned how important globalization for a company can be. Not only does a company have the opportunity to become more successful by branching out and starting up in new locations, but they can gain global alliance partners. The decision to spread SAP to America in the 1980’s was crucial to their growth. It helped SAP realize their business strategies need to be altered in order to improve their growth. From the case study, I learned a lot about changing strategy to fix current problem s within the company that may be happening from many different reasons. It seemed that SAP was constantly changing their strategy to better their growth and to fix problems inside and out. They had to do a lot of reorganizing and figure out where it was most important to focus on. I learned that even though a strategy may be working well, it is still okay to change your direction to help maximize growth and fix problems that may exist within a different part of the company. I found this study on SAP to be very understandable and easy to follow. It definitely helped out understanding some topics we have been going over in class and put them into a real world situation.

Rock Bands Essay -- essays research papers

There have been all kinds of different types of rock bands throughout the years. Most of the bands have had a different type of style. All of these different types of style are what has shaped today’s music. Some of the bands from the earlier times were: The Beatles, AC/DC, Guns and Roses and the Bee Gees. The Beatles were the greatest and most powerful act of the rock era. They introduced more innovations into popular music than any other rock band of the 20th century. The Beatles grabbed a hold of the attention in 1964 and never let go for the next six years. The Beatles were the first British rock group to achieve worldwide prominence. The Beatles knew each other and had already been playing together in Liverpool for about five years before they had begun having hit records. As composers, their craft and melodic inventive were the best. As singers, both John Lennon and Paul McCartney were among the best and most expressive vocalists in rock and as performers they were exciting and photogenic. Guitarist and teenage rebel John Lennon got hooked on rock and roll in the mid fifties and formed a band called the Quarrymen at his high school. Around 1957, the Quarrymen were joined by another guitarist, Paul McCartney. Soon another guitarist, George Harrison, joined them. The quarrymen chan ged people throughout the 50’s eventually reducing to the three core guitarist who had proven themselves. The Quarrymen changed their name to the â€Å"Silver Beatles† but soon dropped the â€Å"Silver† to become just â€Å"The Beatles†. Lennon’s art college friend, Stuart Sutcliffe, joined the band on bass. Finding a permanent drummer was hard until in the summer of 1960, Pete Best joined.   Ã‚  Ã‚  Ã‚  Ã‚  The group was forced to expand its repertoire, tighten up its chops, and invest its show with enough manic energy to keep its rowdy crowds satisfied. Sutcliffe soon quit and McCartney took over on the bass. Harrison settled in as lead guitarist and Lennon had rhythm guitar. In the middle of the 1961 the Beatles made their first recordings in Germany. The Hamburg Stint was notable for gaining the Beatles sophisticated, artistic fans. In 1961, the Beatles exploding popularity caught the attention of a local record store owner Brian Epstein, who soon became the bands manager. In 1962, Sutcliffe tragically died from a brain hemorrhage. The Beatles were signed by Martin in the m... ...comber Nightclub. They eventually got their own local television show in Brisbane. Some time after that they took on the name the Bee Gees. In 1962, they landed their first recording contract with the Festival Records label in Australia, debuting with the single Three Kisses of Love. Their first English recording New York Mining Disaster 1941 was released in mid-1967, it made the top 20. The Bee Gees single Massachusetts was a chart topper in England and launched the group on their first wave of stardom. In 1981, the groups new LP, Living Eyes, was recorded but didn’t even make the Top 40. The Bee Gees remained active until the death of Maurice in January of 2003. He died from cardiac arrest at age 53. Soon, Robin and Barry decided to quit performing as the Bee Gees. Some of the bands from the earlier times were: The Beatles, AC/DC, Guns and Roses and The Bee Gees. All of these bands had a certain style which helped shape today’s music. Some of the bands used their bad reputation to help sell their music, when some used the cooler, preppy boy kind of style. However, it seems that all of the bands no matter what the reputation were, good or bad, it grabbed all types of audiences.

B.F. Skinner’s Contribution to Psychology

B. F. Skinner’s Contribution to Modern Psychology Ian K. Connelly Oklahoma State University B. F. Skinner’s Contribution to Modern Psychology As I began to study the history and beginning of psychology there was one man who stood out to me clearly as a powerful force of influence and contributor to the direction psychology has taken in its still very young life. What does it mean to be a major influential contributor to the science of psychology? This man shows us with his groundbreaking theories, inventions and experiments as well as his over 200 books and articles on the field of psychology.He is Burrhus Frederic Skinner and he is one of the reasons psychology is the profound and crucial science that it is today. (New World Encyclopedia contributors, 2008) B. F. Skinner was born in 1904 in Susquehanna, Pennsylvania. His early life consisted of his efforts to become a fictional writer. He attended Hamilton College where he received a B. A. in English literature in 1926 . Afterward he spent some time living with his parents attempting to write fictional books. Cherry, 2013) It was during this time that he began to wonder about how an author was supposed to understand the behaviors of the characters he portrayed without knowing what psychological processes and thoughts lie beneath. His research led him to discover the work of John Broadus Watson who proposed behaviorism for the first time. (Shacter, Gilbert & Wegner, 2011) This seemed to interest him much more than fictional writing did so he applied for the psychology graduate program at Harvard University where he received a doctorate in experimental psychology in 1931.In 1936 he began his teaching career at Michigan University and was married in the same year. He finished his first book, â€Å"Behavior of Organisms† two years later. (Browse Biography, 2011) Throughout the rest of his life Skinner made breakthrough after breakthrough in the field of psychology and behaviorism. In 1945 he be came the Psychology Department Chair at the University of Indiana and in 1948 joined the psychology department at Harvard where he remained for the rest of his life. (Cherry, 2013) Throughout his impressive career he received many more outstanding honors and awards such as theNational Medal of Science, the Joseph P. Kennedy, Jr. Foundation Award and the Albert Einstein School of Medicine award for excellence in psychiatry as well as many more books and a few inventions. He eventually passed away in 1990 after contributing countless knowledge to the science of psychology. B. F. Skinner is perhaps best recognized for his study and contribution to a particular type of psychology called behaviorism. Behaviorism was first proposed by John Watson who believed that studying the private experience a person has in their mind was too hard of a thing to observe and speculate.He believed psychology had to be studied more as something an organism does that is physically observable by anyone watc hing. Watson, as well as Skinner, was influenced greatly by the experiments done by Russian physiologist Ivan Pavlov. Pavlov observed that the dogs he had were becoming accustomed to salivating at the sound of a bell he rang each time he fed them. Eventually he didn’t even have to have food to observe the dogs salivating every time he rang the bell because they had learned to respond a certain way to stimulus.The studies done by Pavlov as well as the work of Watson built the foundation upon which Skinner based the rest of his career in the field of psychology. Skinner observed that in the wild, animals have learned ways to find shelter, food and mates all because they have been conditioned by stimuli to do so. He famously tested this theory by inventing something called an â€Å"operant conditioning chamber†. In this chamber he placed a rat and fixed a lever so that when the rat pressed on the lever it received a pellet of food.He found that after a short time in the c hamber, the rat learned that he was given food each time he pressed the lever so he began pressing it over and over until he was no longer hungry. This experiment furthered his approach towards behaviorism and also added to what Watson had proposed. (Shacter, Gilbert & Wegner, 2011) Also slightly contrary to what Watson and Pavlov believed, he proposed that the behavior of an organism did not depend upon the preceding stimulus but on the reward that occurred after the behavior took place. Cherry, 2013) This led Skinner to state in his book, â€Å"The Behavior of Organisms†, what he called the principle of reinforcement. Reinforcement basically stated that when an organism does something that causes it to benefit in some way, it is likely to repeat the action in order to receive the benefit again. This allows organisms to adapt to their environments and the conditions they live in, in order to survive. (Shacter, Gilbert & Wegner, 2011) Skinner went on to use his ability to inv ent and his interest in behaviorism to try and benefit society in many different ways.He invented such things as the â€Å"Air crib† which was an enclosed chamber to put a baby inside that would allow you to closely monitor and modify the temperature and humidity of the environment. Unfortunately this didn’t quite catch on after people started to compare it to his earlier invention, the operant conditioning chamber, and wonder whether or not it was too cruel for a child. Another quite interesting invention that he proposed was a pigeon guided missile. During world war two, before the U. S. Navy had a practical way to guide a missile, Skinner found an interesting, almost unbelievable method to guide the missiles.He proposed they incased pigeons within parts of the missile. The pigeons would have a screen in front of them showing the view in front of the missile and they would be able to peck towards the target, therefore guiding the missile in that direction. Amazingly this idea proved to be successful in testing, however, the military found it too eccentric and impractical to be used and never took the idea seriously. (New World Encyclopedia contributors, 2008) Not only was Skinner known for his strange, ingenious inventions but he was also known for proposing an idea which gained him much criticism.In his books â€Å"Beyond Freedom and Dignity† and â€Å"Walden II† Skinner talked about a society completely controlled via behaviorism principles such as reinforcement. Theoretically this society would be made perfect using scientific planning to reinforce all the individuals do behave in the correct ways. In these books he claimed that free will is subjective and only an illusion because we are all accustomed to behaving in the ways we do because we have been reinforced by society over the years to behave that way.This was not a popular statement among critics who said he was giving away humanities free will and thought his goal was t o use his science to manipulate people. These claims seemed to be taken to the extreme however; Skinner merely meant to emphasize the importance reinforcement could have on society. (Shacter, Gilbert & Wegner, 2011) Although behaviorism is no longer looked at as the most important way to view psychology, Skinner had a great impact on society and what we know as psychology today.His work with the conditioning chamber is still considered vital information to psychology today. Professionals in the field of mental health still use his operant techniques today on their clients. (Cherry, 2013) The information in his book â€Å"Verbal Behavior† is still a topic of interest in experimental and applied settings currently. (New World Encyclopedia contributors, 2008) Even teachers and animal trainers use his concept of reinforcement and punishment every day to shape the way kids in their classroom or the animals they train behave. (Cherry, 2013)In a 2002 survey, Skinner was voted to be the number one most influential psychologist of the 20th century by psychologists. His honors, awards, positions, titles and honorary degrees are almost too numerous to even count. I think the evidence as well as the opinions of other psychologists show just how much of an impact this man made on the psychological science. There is no doubt psychology is the science that intro to psych students such as myself are learning about today because of the numerous contributions and influence of B. F. Skinner. (Shacter, Gilbert & Wegner, 2011)References Browse Biography. (2011, January 25). B. f. skinner biography. Retrieved from http://www. browsebiography. com/bio-b_f_skinner. html Cherry, K. (2013). B. f. skinner biography (1904-1990) . Retrieved from http://psychology. about. com/od/profilesofmajorthinkers/p/bio_skinner. htm New World Encyclopedia contributors. (2008, April 4). B. f. skinner. Retrieved from http://www. newworldencyclopedia. org/p/index. php? title=B. _F. _Skinner&oldid= 687766 Shacter, D. , Gilbert, D. , & Wegner, D. (2011). Psychology. (2nd ed. , pp. 16-18). New York, NY: Worth Publishers.

12 Angry Men: Leadership Essay

In the movie 12 Angry Men there were two primary examples of leadership. The first was in the beginning of the movie, when the foreman gets everyone together in the room and has them sit down, assigning them each a number. He then proceeds to go over the process and rules they will proceed with, and sets up the initial voting. After the initial voting, he has them go around in a circle one by one to discuss the reasons why they voted the way they did. As the film progresses, the leadership shifts towards man number 8, the one who initially voted not guilty. He demonstrates behavioral leadership as he begins to give information and supporting arguments of why there could be reasonable doubt to accuse the boy of murder, while staying calm and collected and involving the team members input in the discussion. He begins standing up and persuasively presenting his arguments, winning the team over one by one. Roles: The two men demonstrating leadership within the group were the two who most demonstrated task roles. The foreman performed task roles when he set up the initial voting and numbering process, and how they would each present one at a time around the circle. Man number 8 played the role of information seeker as he dug deeper into the alleged witness information, questioning the testimony and setting up scenarios to demonstrate that the testimony could have been misleading. He proved over and over again that there was reasonable doubt to the testimony given, as demonstrated when he set up the model of the hallway and walked it like the old man. He also proved reasonable doubt when he brought up the fact that the woman who had allegedly seen the murder through the el-train had worn glasses, and that she most likely was not wearing glasses in bed when she allegedly looked up and saw the murder occur through the window. There were many social roles performed within the group as well. The foreman acted in the role of keeping everyone in line and in turn when things got a little out of hand. Men 3 and 10 were both opinion givers, stating strong preferences against the boy, saying things about how boys who grow up in slums are born criminals. Man number 7 was a compromiser when he opted to change his vote to not guilty because he thought it would get them out of the room quicker, as his only concern was getting to his baseball game. Man number 8 played the role of convincer, as he went through each piece of evidence one by one and breaking down the evidence to prove that there could have been reasonable doubt to whether the boy was the murderer or not. He did this in several ways, such as the presentation of the hallway model and glasses theory discussed in the leadership section, as well as the testimony about the knife that was found, by pulling an identical one out of his pocket and saying he purchased it cheaply two blocks from where the murder took place at a pawn shop. As far as boundary spanning roles, the only boundary spanning that occurred within this group was when man number 8 asked the man outside the room for the evidence of the knife that was used and the model of the apartment that the old man lived in. There were many participation problems within this group as well. There was constant interruption of one another by just about every man in the room. This interrupted the rules that had been set of each man taking a turn in circle presenting their opinions and the support for their opinions. The group did not foster a safe environment for each member to discuss their opinion either. Whenever one man would raise a question about the possibility of reasonable doubt or change their vote to not guilty there would be an uproar, mostly from men numbers 3 and 10. Perhaps another reason the group performed so poorly was because there was no relational development within the group. They were there strictly to perform a task, leading to poor team cohesion and lack of trust among one another. Men number 3 and 10 among others also demonstrated aggression, which led to much of the unhealthy conflict put forth within the group. By choosing aggression over cooperation, they put themselves at an automatic disadvantage within the group, as aggression led to a lack of credibility among those who demonstrated it. The group did not share a common goal, which also led to poor performance. Some team members had alternative motives, such as man number 3 who was showing aggression towards teen boys because of the poor experience he had with his own teenager and man number 7 who wanted to get in and out of the discussion as quickly as possible because he had baseball tickets for that night. The bigotry and grudge against teenage boys prevented men numbers 3 and 10 from being constructive team members and probably should have disqualified them from serving on that jury in the first place. This team dealt with participation problems within the group in a number of ways. One way was that they began sticking up for each other when one man would become aggressive towards another. The group moved away from man number 10 when he went on his rampage about young boys and how they are all criminals, prompting man number 4 to tell him to shut his mouth and not speak again. Decision Making: The 12 angry men were forced into making a consensus decision because that was the only way they could present a verdict to the judge. They used nominal group technique because their decision making was solely task related and required no social relational development. They used a democratic voting system and kept re-voting until the vote was unanimous. They mostly used open voting where each member raised their hand but in one instance did use secret voting where they submitted their decisions via ballot. The consensus approach was not very effective for this group at first given how far apart some group members were on their stances, but given the severity of their decision it was definitely the appropriate approach to use. Power & Influence: Man number 8 demonstrated the most different types of power throughout the debate. He demonstrated informational power at first by providing information about discrepancies in some of the evidence and witness testimony in the case, such as when he brought out the knife he had purchased at a pawn shop near the crime scene for very cheap, demonstrating that it was possible that the knife found at the crime scene was not the one that had belonged to the boy accused of murder. He began to develop referent power as the movie progressed, as one by one he won over the group members until they were all backing him and supporting his case. The foreman began with legitimate power as he was the head of the group and assigned the men their numbers and set the rules for how the discussion would progress, but quickly lost that power as other men began to break the set rules and become unruly. Man number 5 demonstrated expert power when he showed the men how to properly use a switch blade knife, proving that the shorter boy would not have been able to stab downward into his taller father if he was holding the knife properly. Man number 6 demonstrated information power about how loud the passing el-trains were because he worked by one for a couple weeks. Therefore his information was able to discredit the old man’s testimony about having heard the boy scream â€Å"I’m gonna kill you† from the apartment. Man number 9 demonstrated information power about the woman who had supposedly seen the murder occur when he remembered she had been rubbing marks by her nose, meaning that she wore glasses. Man number 4 gave credibility to this theory and said that he did not wear glasses to bed and that nobody would, discrediting the women’s claims to have looked up from bed and seen the murder occur through the windows of the passing el-train. Man number 6 demonstrated coercive power towards man number 3 when man number 3 threatened man number 9, telling man number 3 that if he threatened 9 again he would lay him out. Information power proved to be the most effective in this case because the information presented was really the only factor in changing the men’s votes from guilty to not guilty. Conflict: Task conflict occurred during the decision making process on whether the jury should continue debating the murder or deliver a hung jury verdict. Process conflict occurred when the foreman told man number 10 he could be the leader if he wanted when man number 10 questioned the leadership style of the foreman, to which man number 10 quickly backed down. Another example of process conflict was when man number 8 takes away the tic tac toe game from men numbers 12 and 3, scolding them for playing a game during a serious trial when they should not be taking things lightly. Relational conflict occurred most often during this movie, such as the conflict between men numbers 10 and 5 when man number 10 made a remark about slums and how he didn’t want any part of those people. Man number 5, who had grown up in a slum, became offended and said â€Å"maybe you can still smell the garbage on me. † Relational conflict also occurred when the men dealt with the bigotry of man number 10 by turning their backs on him, and when man number 4 told him to shut his mouth and not speak again. The conflict styles of the jurors differed greatly also. Man number 12 displayed avoidance, particularly when he kept talking about his marketing firm and playing tic tac toe with man number 3. Men numbers 2 and 9 displayed accommodation at the beginning, when they were hesitant to raise their hands for the guilty verdict but seemed to do so because everyone else was. Man number 7 also displayed accommodation when he changed his vote to not guilty later in the movie because he thought it would help get the group out of there faster so he could make his aseball game on time. Men numbers 3 and 10 displayed mostly confrontational conflict style because in order to get their points across they would stand up from the table, yell and scream about their points, and get in the faces and disrespect others who disagreed with them. Man number 8 was the primary one to display collaboration, because he worked well with the other men and the evidence to come to conclusions about the various evidence and testimony presented in the case. Most of the conflicts in this case were not successfully resolved because of the yelling and bigotry that took place between many of the men. At times even the rather calm men who displayed collaboration such as men 2 and 9 began yelling at the others who had started the unhealthy conflict. The more information that was provided and the more conclusions that the men came to about the evidence, the more healthy the conflict styles became save for those of men 3 and 10, who displayed unhealthy conflict styles until the very end of the movie.